Spectrum Service Outage — Live Status
One page for every Spectrum service line — internet, Wi-Fi, TV, phone, and mobile. The live console below aggregates real reports across all of them and updates every 30 seconds.
Some users experiencing issues
11 reports in the last 30 minutes.
Outage Timeline · Local Hours
Hover, tap, or use ← → keys · spikes indicate widespread failures
Issue Breakdown
Share of live reports by service
Live U.S. Outage Heat Map
State intensity from real reports in the last 48 hours
Latest Reports
Most recent community submissions nationwide
- Louisville KY[40218]Internet - Went out around 8:00 AM
- Wake Forest NC[27587]Internet
- Casper WY[82609]All
- Casper WY[82609]All
- Raleigh NC[27606]Internet
- Roswell GA[30075]Internet
- Los Angeles CA[90041]All
- Johnstown OH[43031]Internet+TV - Both Peacock and Fubo streaming freezes
- Milwaukee WI[53211]Internet - Basically this outage says my wifi is connected but I can't play any games that has wifi on it I only have wifi on my 2 tablets and TV although I use mobile data for my phone
- Smithfield NC[27577]Internet
- Albany NY[12209]Internet
- Au Gres MI[48703]Internet
- Calera AL[35040]Internet
- San Antonio TX[78205]Internet - Screen shows black circle with a smaller green circle within constantly
- Los Angeles CA[90003]Internet
- New York City NY[10013]Internet
- Union KY[41091]Internet
- Fond Du Lac WI[54935]Internet
- Youngsville NC[27596]Internet
- Honolulu HI[96826]All
- Durham NC[27704]Internet - Generator on Danube street might need gas
- Longwood FL[32750]Internet
- Tampa FL[33617]Internet
- New York City NY[10009]Internet
- Longwood FL[32750]Internet
- Raleigh NC[27615]Internet+TV - Out since early AM. Still out. No resolution
- Plano TX[75093]Internet
- Jasper IN[47546]All
- Atascadero CA[93422]Internet
- Timberlake NC[27583]Internet - Modem shows red light and router is blinking.
- Wake Forest NC[27587]Internet
- Brighton MI[48116]Internet
- Cedar Park TX[78613]Internet - SPECTRUM TREMONT DR CEDAR PARK VERY VERY SLOW. Getting 2-3mbs, paying for 500mb/s. Usually get 150-200mbs
- Summerville SC[29483]Internet - Modem shows no lights. I have reset and rebooted modem without success.
- Austin TX[78741]All
- Willoughby OH[44094]Internet - modem shows red light
- Durham NC[27705]Internet
- Athens GA[30605]Internet
- Hammond LA[70403]Internet+TV
- Greene NY[13778]All
Most Affected Cities
Ranked by report volume (48h) · click for live status
- New York CityNew York18
- TampaFlorida14
- RaleighNorth Carolina13
- Los AngelesCalifornia9
- OrlandoFlorida8
- CincinnatiOhio8
- BrooklynNew York8
- AstoriaNew York7
- CharlotteNorth Carolina7
- DaytonOhio6
- DurhamNorth Carolina5
- Saint LouisMissouri5
- Round RockTexas5
- Crystal RiverFlorida5
- MatthewsNorth Carolina5
- MilwaukeeWisconsin4
- LouisvilleKentucky3
- RoswellGeorgia3
- AustinTexas3
- GreeneNew York3
Common Spectrum service outages
- Internet outage — the most common; usually node-level.
- Wi-Fi outage — often a router-side issue, not the network.
- TV outage — channel loss vs. total signal loss are different fixes.
- Mobile outage — Spectrum Mobile piggybacks on Verizon's network.
- ESPN / channel-specific — usually a carriage dispute, not an outage.
How to tell a real service outage from a local issue
If the live map spikes in your ZIP within the last 30 minutes, it's real — reboot won't help. If the map is flat and only you are affected, walk through the troubleshooting guide before calling support.
Getting compensated
Every confirmed Spectrum service outage is eligible for a prorated credit — but you have to ask. Our bill credit guide has the exact script that works, plus the phone number and the escalation path if the first rep declines.
Related
Frequently asked questions
What counts as a Spectrum service outage?
Any interruption to Spectrum internet, Wi-Fi, TV, phone, or mobile service. Hard outages (no signal) and soft outages (packet loss, slow speeds, intermittent drops) both count — our live map catches both.
How do I report a Spectrum service outage?
Use our one-tap report page (link below) or the My Spectrum app. Reporting on our site takes about 10 seconds and helps neighbors on the same node confirm the outage.
Where can I see current Spectrum service outages?
The live console on this page updates every 30 seconds with report volume across every Spectrum service. Zoom to your ZIP for local visibility.
Does Spectrum announce service outages?
Spectrum's public status page only lists hard, network-side failures their monitoring detects. Node-level and regional degradations frequently aren't announced even when hundreds of customers are affected — that's the gap this tracker fills.
Can I get a refund for a Spectrum service outage?
Yes. Reference the outage window from the live timeline on this page, then request a prorated credit through the My Spectrum app or by calling 833-949-0036. Credits post within one billing cycle.
Is Spectrum Down Right Now?
Report it in 15 seconds and let your neighbors know — every report helps.