spectrumoutagemap.net— independent community tracker, not affiliated with Charter Spectrum™.Official support:833-949-0036

Is Spectrum Internet Down Right Now?

The live report volume below tells you in 30 seconds whether Spectrum internet is actually down or the problem is inside your home. Anything above the amber threshold in the last 30 minutes is a genuine outage in progress.

ELEVATED REPORTS

Some users experiencing issues

11 reports in the last 30 minutes.

11
Reports (Last 30 Min)
Spiking
Current Trend
139
Reports Today
2,000
This Month
219
Cities Affected (48h)
Help Your Neighbors
Submit a Report

Outage Timeline · Local Hours

Hover, tap, or use ← → keys · spikes indicate widespread failures

peak 29
292317126006121823

Issue Breakdown

Share of live reports by service

380 reports
76%
🌐Internet
20%
📺TV
1%
Phone/Voice

Live U.S. Outage Heat Map

State intensity from real reports in the last 48 hours

LowHigh
WAORCANVIDMTWYUTAZCONMNDSDNEKSOKTXMNIAMOARLAWIILMSMIINKYTNALOHGAFLSCNCVAWVPANYVTNHMEMARICTNJDEMDDCHIAK
Current hot states
1NY
63
2FL
60
3NC
60
4OH
41
5CA
29

Latest Reports

Most recent community submissions nationwide

LIVE
  • Louisville KY[40218]
    Internet - Went out around 8:00 AM
  • Wake Forest NC[27587]
    Internet
  • Casper WY[82609]
    All
  • Casper WY[82609]
    All
  • Raleigh NC[27606]
    Internet
  • Roswell GA[30075]
    Internet
  • Los Angeles CA[90041]
    All
  • Johnstown OH[43031]
    Internet+TV - Both Peacock and Fubo streaming freezes
  • Milwaukee WI[53211]
    Internet - Basically this outage says my wifi is connected but I can't play any games that has wifi on it I only have wifi on my 2 tablets and TV although I use mobile data for my phone
  • Smithfield NC[27577]
    Internet
  • Albany NY[12209]
    Internet
  • Au Gres MI[48703]
    Internet
  • Calera AL[35040]
    Internet
  • San Antonio TX[78205]
    Internet - Screen shows black circle with a smaller green circle within constantly
  • Los Angeles CA[90003]
    Internet
  • New York City NY[10013]
    Internet
  • Union KY[41091]
    Internet
  • Fond Du Lac WI[54935]
    Internet
  • Youngsville NC[27596]
    Internet
  • Honolulu HI[96826]
    All
  • Durham NC[27704]
    Internet - Generator on Danube street might need gas
  • Longwood FL[32750]
    Internet
  • Tampa FL[33617]
    Internet
  • New York City NY[10009]
    Internet
  • Longwood FL[32750]
    Internet
  • Raleigh NC[27615]
    Internet+TV - Out since early AM. Still out. No resolution
  • Plano TX[75093]
    Internet
  • Jasper IN[47546]
    All
  • Atascadero CA[93422]
    Internet
  • Timberlake NC[27583]
    Internet - Modem shows red light and router is blinking.
  • Wake Forest NC[27587]
    Internet
  • Brighton MI[48116]
    Internet
  • Cedar Park TX[78613]
    Internet - SPECTRUM TREMONT DR CEDAR PARK VERY VERY SLOW. Getting 2-3mbs, paying for 500mb/s. Usually get 150-200mbs
  • Summerville SC[29483]
    Internet - Modem shows no lights. I have reset and rebooted modem without success.
  • Austin TX[78741]
    All
  • Willoughby OH[44094]
    Internet - modem shows red light
  • Durham NC[27705]
    Internet
  • Athens GA[30605]
    Internet
  • Hammond LA[70403]
    Internet+TV
  • Greene NY[13778]
    All

Most Affected Cities

Ranked by report volume (48h) · click for live status

LIVE

Down for everyone vs. just you

A Spectrum node serves 200–500 homes on the same street cluster. When the node goes down, everyone loses service simultaneously — that's why the map spikes in one ZIP. If report counts are flat but you're offline, the problem is your modem, coax, or router.

60-second self-check

  1. Check the modem's online / internet light. Off or blinking means Spectrum's signal isn't reaching your modem.
  2. Plug a laptop directly into the modem with Ethernet. If wired works, your router is the problem.
  3. Reboot: unplug modem + router, wait 60 seconds, plug the modem in first, wait 2 minutes, then the router.

If Spectrum internet is genuinely down

  • Log a case in the My Spectrum app — this documents your outage window for a bill credit.
  • Turn on your phone's mobile hotspot if you need to work.
  • Come back to this page every 15–20 minutes; a falling trend means recovery has started.

Related

Frequently asked questions

Is Spectrum internet down right now?

Look at the live report volume on this page. A sharp spike in the last 30 minutes means Spectrum internet is genuinely down for a cluster of customers. Flat numbers mean the problem is inside your home.

Why is my Spectrum internet down but Wi-Fi still shows connected?

Your device is talking to the router, but the router can't reach Spectrum. Check the modem's 'online' or 'internet' light — if it's off or blinking, Spectrum's signal isn't reaching your modem. Reboot the modem first (unplug 60 seconds, plug modem back before the router).

How long do Spectrum internet outages usually last?

Median resolution is about 2 hours. Node-level power or amplifier failures are same-day. Fiber cuts on a regional backbone can take 6–24 hours. Anything past 4 hours with no ETA is worth escalating in the My Spectrum app.

How do I check if Spectrum internet is down in my area only?

Search your ZIP or city on this page. The report count and timeline filter to local data — you'll see whether the outage is neighborhood-wide or just you.

Can I get a credit for Spectrum internet being down?

Yes, but you have to ask. Reference the outage start and end time from the timeline on this page, then request a prorated credit via the My Spectrum app or by calling 833-949-0036.

Is Spectrum Internet Down Right Now?

Report it in 15 seconds and let your neighbors know — every report helps.