Spectrum / Time Warner Cable Outage
Time Warner Cable merged into Charter/Spectrum in 2016. If you still call it TWC, this page is for you.
TWC is Spectrum now
Every former TWC subscriber was migrated onto the same Spectrum network powering current customers. The plant, headends, and monitoring are shared. If you see a Spectrum outage in your area, it affects legacy TWC accounts identically.
What to do during an outage
- Check the live map above.
- Log a ticket in the My Spectrum app for documentation.
- Request a bill credit once service is restored.
Frequently asked questions
Is Time Warner Cable still a company?
No. It became Spectrum in 2016 after the Charter merger.
Do TWC email addresses still work?
Yes — @twc.com and @rr.com addresses still route through Spectrum's mail servers.
Community discussion
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